Service Delivery Manager

Service Delivery Manager

Full-Time On-site
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Bureau of Meteorology provided pay range

This range is provided by Bureau of Meteorology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$135,402.00/yr - A$152,073.00/yr

Service Delivery Manager

Melbourne. Other Bureau capital city offices will be considered

$135,402 - $152,073 per annum + 15.4% super

Position Overview

The Bureau’s Data and Digital group (DDG) is responsible for the ICT systems the Bureau relies on to provide trusted, reliable and responsive weather, water, climate, ocean and space weather services for Australia – all day, every day.

The Service and Infrastructure Management program (SIM) is responsible for Service Management, Service Operations, Infrastructure, Networks, High Performance Computing, End User Services, and Service Delivery. The program manages a significant portion of the Bureau's budget and has a vital role in ensuring the ongoing stability and operations of all IT assets essential for the delivery of Bureau capability.

The Bureau is seeking a strategic and results-driven Service Delivery Manager to oversee a major managed services contract within the infrastructure support domain. This pivotal role is accountable for ensuring the reliable, secure, and cost-effective delivery of infrastructure services that underpin the Bureau’s national operations and critical weather intelligence systems.

As the primary interface between the Bureau and its managed service provider, the Service Delivery Manager will lead contract governance, performance management, and continuous improvement initiatives. The role demands a strong focus on service excellence, risk mitigation, and stakeholder engagement across technical, operational, and executive levels.

This role is suited to a seasoned service delivery professional with deep experience in infrastructure operations, vendor management, and contract accountability. The successful candidate will demonstrate exceptional communication, analytical, and leadership capabilities, with a commitment to operational excellence and public value.

Application Closing Date: Friday, 05 December 2025

For further information please review the position description on https://bomcareers.nga.net.au/?jati=A2548067-FC9A-6C3E-68A1-E4647531175F

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Administrative, General Business, and Other

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Service Delivery Manager employer: Bureau of Meteorology

The Bureau of Meteorology is an exceptional employer, offering a unique opportunity to contribute to Australia's national weather, climate, and water services. With a strong focus on employee growth, collaboration, and a high-performing team culture, staff are empowered to lead innovative planning and asset management initiatives that directly impact the lives of Australians. Located at the heart of Australia's environmental response, employees enjoy a meaningful work experience while benefiting from comprehensive support for professional development and a commitment to resilience and sustainability.

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Contact Details:

Bureau of Meteorology Recruitment Team