Service Delivery Manager
Melbourne. Other Bureau capital city offices will be considered.
$135,402 - $152,073 per annum + 15.4% super
Application Closing Date: Friday, 05 December 2025
Position Overview
The Bureau's Data and Digital group (DDG) is responsible for the ICT systems the Bureau relies on to provide trusted, reliable, and responsive weather, water, climate, ocean and space weather services for Australia – all day, every day.
The Service and Infrastructure Management program (SIM) manages Service Management, Service Operations, Infrastructure, Networks, High Performance Computing, End User Services, and Service Delivery. It manages a significant portion of the Bureau's budget and plays a vital role in ensuring ongoing stability and operations of all IT assets essential for the delivery of Bureau capability.
Key Responsibilities
- Lead the interface between the Bureau and its managed service providers.
- Drive contract governance, performance management, and continuous improvement initiatives.
- Ensure reliable, secure, and cost‐effective delivery of infrastructure services underpinning national operations.
- Focus on service excellence, risk mitigation, and stakeholder engagement across technical, operational, and executive levels.
Qualifications
- Seasoned service delivery professional with deep experience in infrastructure operations, vendor management, and contract accountability.
- Demonstrated exceptional communication, analytical, and leadership capabilities.
- Commitment to operational excellence and public value.
For further information please review the position description on https://bomcareers.nga.net.au/?jati=A2548067-FC9A-6C3E-68A1-E4647531175F
Service Delivery Manager in Perth employer: Bureau of Meteorology
The Bureau of Meteorology is an exceptional employer, offering a unique opportunity to contribute to Australia's national weather, climate, and water services. With a strong focus on employee growth, collaboration, and a high-performing team culture, staff are empowered to lead innovative planning and asset management initiatives that directly impact the lives of Australians. Located at the heart of Australia's environmental response, employees enjoy a meaningful work experience while benefiting from comprehensive support for professional development and a commitment to resilience and sustainability.
