This role is responsible for leading the operational management, performance, and continuous improvement of enterprise data services and platforms. It ensures the reliability, availability, and efficiency of data systems through strong service management practices, proactive lifecycle oversight, and alignment with enterprise architecture and strategic priorities.
The position provides end-to-end accountability for operational service delivery, including incident, problem, and request management, while acting as the primary point of contact for data service operations. It also oversees the lifecycle of data platforms, driving optimisation, upgrades, and risk remediation to maintain sustainable, high-performing systems.
A key component of the role is leading and developing a team of technical specialists, fostering a high-performance and accountable culture, and ensuring capability to meet evolving operational demands. The role also supports governance, reporting, and stakeholder engagement by providing insight into service performance and ensuring adherence to organisational processes and standards.
Through a focus on continuous improvement and innovation, the position identifies opportunities to enhance operational efficiency, service quality, and platform stability, while maintaining compliance with security, regulatory, and workplace health and safety requirements.
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Operational Data Services Manager in Melbourne employer: Bureau of Meteorology
The Bureau of Meteorology is an exceptional employer, offering a unique opportunity to contribute to Australia's national weather, climate, and water services. With a strong focus on employee growth, collaboration, and a high-performing team culture, staff are empowered to lead innovative planning and asset management initiatives that directly impact the lives of Australians. Located at the heart of Australia's environmental response, employees enjoy a meaningful work experience while benefiting from comprehensive support for professional development and a commitment to resilience and sustainability.
