The Bureau of Meteorology is seeking an experienced IT Operations Leader to run a 24/7 Command Centre and Service Desk, ensuring real-time visibility, incident coordination and service continuity across the IT environment.
You will manage incident triage, escalation, and major incident processes, oversee 24/7 workforce planning and rosters, and drive governance, performance reporting and continuous improvement with internal teams and vendors to deliver reliable, customer‐focused IT services.
24/7 Command Centre Lead: IT Ops & Incident Mgmt in Melbourne employer: Bureau of Meteorology
The Bureau of Meteorology is an exceptional employer, offering a unique opportunity to contribute to Australia's national weather, climate, and water services. With a strong focus on employee growth, collaboration, and a high-performing team culture, staff are empowered to lead innovative planning and asset management initiatives that directly impact the lives of Australians. Located at the heart of Australia's environmental response, employees enjoy a meaningful work experience while benefiting from comprehensive support for professional development and a commitment to resilience and sustainability.
