Join a Team That Takes Pride in Every Home
At Burbank, we know that our relationship with customers doesn't end when we hand over the keys. As a Home Care Inspector, you'll play a critical role in ensuring our customers receive exceptional support throughout the maintenance and warranty period, helping protect the quality and reputation of the homes we build.
This is a varied, hands-on role that combines construction knowledge, project coordination, customer service, and problem-solving. You'll manage maintenance and warranty inspections, coordinate trades, oversee rectification works, and guide customers through the process with professionalism and confidence.
What You'll Be Doing
- Conduct maintenance and warranty inspections across residential homes
- Identify building defects and determine appropriate rectification solutions
- Coordinate and manage trades throughout the maintenance and warranty process
- Schedule and monitor works to ensure projects are completed on time and to Burbank standards
- Liaise with homeowners, trades and internal stakeholders to ensure clear communication throughout each job
- Resolve issues and disputes in a fair and professional manner
- Ensure all works comply with relevant building regulations, contractual obligations and safety requirements
- Maintain accurate documentation and reporting
- Support the presentation and upkeep of display homes within your allocated area
What You'll Bring
We're looking for someone who enjoys construction, is practical in their approach, and thrives in a fast-paced environment where no two days are the same.
Ideally, you'll have:
- Experience within the residential building or construction industry
- Project coordination, project management or scheduling experience
- A trade background or strong technical understanding of residential construction
- Knowledge of building standards, regulations and industry best practices
- Strong organisational skills and the ability to manage multiple jobs at once
- Excellent communication and relationship-building skills
- A solutions-focused mindset with strong problem-solving abilities
- Confidence making decisions and having difficult conversations when required
- A positive attitude, resilience and a genuine commitment to providing great customer outcomes
- A stable employment history demonstrating reliability, commitment and a strong work ethic
Why You'll Love This Role
This is an opportunity to join a supportive team where you'll have autonomy, variety, and the chance to make a real impact on the customer experience.
You'll work alongside experienced industry professionals who genuinely care about quality outcomes and helping each other succeed.
Why Burbank?
- Competitive salary
- Fully maintained company vehicle
- Rewards Gateway – exclusive discounts on shopping, dining, entertainment and more
- Burbank home discounts
- Career development opportunities
- People-first initiatives
- Employee Assistance Program (EAP)
- And more...
Burbank believes that our people are our greatest asset. We celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive.
Home Care Inspector employer: Burbank
At Burbank Homes, we pride ourselves on being an exceptional employer that empowers our New Home Consultants with uncapped commissions and a high-performance culture. Our family-owned ethos combined with a national brand presence ensures that you have the autonomy to drive your success while being backed by a trusted name in the industry. With real opportunities for progression and a supportive team environment, you'll find a rewarding career where your efforts are recognised and rewarded.
