At a Glance
- Tasks: Support our care home with admin tasks and enhance the employee experience.
- Company: Join Bupa Aged Care, Australia's largest aged care provider.
- Benefits: Enjoy discounts on insurance, wellness programs, and career development opportunities.
- Other info: Inclusive workplace that values diversity and supports your wellbeing.
- Why this job: Make a real difference in residents' lives while growing your career.
- Qualifications: Strong communication skills and experience in admin or customer service.
Join Bupa Aged Care and be at the heart of it in Bupa Seaforth. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you are absolutely supported to do just that.
In close proximity to the harbour and Northern Beaches, Bupa Seaforth is a unique home with plenty of onsite amenities. This large home accommodates 76 residents in superior accommodation with quality single ensuite rooms, and a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.
About the Role
As the Business Administrator known as a Customer Service Consultant (CSC) in Bupa, you will work alongside another CSC and our General Manager. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home. This role will be responsible for the Employee Service function.
Benefits of Bupa
- Discounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance
- VIVA - our employee wellbeing program - live healthier and happier
- Career development; You’ll have a real say in shaping the future direction of the business and your own career
- Access to world-class training and professional development
- Comprehensive induction and buddy program
- Be recognised and rewarded - Bupa Love Reward & Recognition Program
Duties
- Employee Service - Support and oversee the Care home employee experience
- Resident Placement - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home
- Concierge / Reception / Admin - Effectively lead the customer and administrative experience function of the Care Home
Skills and Experience
- Patience and a sunny disposition
- Great communication skills, diplomacy and a proactive approach
- Intermediate to advanced skills across the MS Office Suite
- Previous experience in a similar admin/customer service role
- Highly developed organisation and time management skills
Culture
We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team.
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
Casual Business Administrator in Sydney employer: Bupa
Bupa is an exceptional employer that prioritises the health and wellbeing of its employees while fostering a culture of growth and inclusivity. With flexible hybrid working arrangements and a commitment to professional development, team members can thrive in their careers while contributing to meaningful healthcare solutions. Located in Sydney, Bupa offers a vibrant work environment that values diversity and encourages collaboration, making it an ideal place for passionate individuals to make a difference.