Bupa is hiring a Customer Care Consultant to handle inbound retention from Melbourne, Victoria. You will engage with members considering leaving, understand their needs, and present tailored solutions to retain them while providing exceptional service.
This is a full-time role, with 38 hours per week, hybrid work with two days in the office, and a focus on helping customers across multiple IT platforms while maintaining privacy and high service standards.
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Inbound Retention Specialist (Hybrid) - Melbourne employer: Bupa
Bupa is an exceptional employer that prioritises the health and wellbeing of its employees while fostering a culture of growth and inclusivity. With flexible hybrid working arrangements and a commitment to professional development, team members can thrive in their careers while contributing to meaningful healthcare solutions. Located in Sydney, Bupa offers a vibrant work environment that values diversity and encourages collaboration, making it an ideal place for passionate individuals to make a difference.
