Bupa is hiring an Inbound Retention Consultant to understand why customers are leaving and retain them by offering tailored solutions. The role is full-time (38 hours/week) with hybrid work, requiring two days per week in Melbourne or Brisbane offices, and operating between 8am–8pm AEST, Monday to Friday.
The successful candidate will join a supportive training program and ongoing coaching, with a focus on delivering empathetic, patient-centred service across multiple IT platforms.
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Inbound Retention Consultant — Hybrid, Member Care in Melbourne employer: Bupa
Bupa is an exceptional employer that prioritises the health and wellbeing of its employees while fostering a culture of growth and inclusivity. With flexible hybrid working arrangements and a commitment to professional development, team members can thrive in their careers while contributing to meaningful healthcare solutions. Located in Sydney, Bupa offers a vibrant work environment that values diversity and encourages collaboration, making it an ideal place for passionate individuals to make a difference.
