Care Manager – Ballina

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Bupa Ballina has a full-time Care Manager opportunity available now, with a range of benefits that could include:

• Free select health insurance products for you and your immediate family up to $5.5k

The heart of the role: As our Care Manager, you will work as part of a team of empathetic and caring clinical professionals. You will support the General Manager in managing and leading the delivery of person‑centred care of residents, ensuring the highest standard of ongoing assessment, care planning and evaluation and clinical governance, helping them to live longer, healthier, and happier lives.

Duties include:

• Oversee the daily clinical operations of the care home
• Support and lead the care home clinical team including coaching, mentoring, staff allocations and delegation, performance management and education
• Review clinical incidents, complaints, and changes
• Lead compliance with AN ACC assessments
• Manage person‑centred care planning and evaluation for residents - including case conferencing with families and carers
• Prepare and conduct clinical governance audits
• Oversee medication management in accordance with resident needs and legislative requirements
• Liaise with allied health, medical practitioners, and other services to provide optimal resident care

The Benefits:

• 5-x free telehealth GP appointments through Blua (our digital health platform) for you or your immediate family.
• VIVA Happier and Healthier - our employee wellbeing program - live healthier and happier.
• Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence.
• Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support.
• Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it.
• Additional incentives on offer.

What will you bring?

• Bachelor of Nursing with current AHPRA is essential
• Post grad qualification in aged care highly regarded
• Proven track record in delivering quality clinical care within an aged care or acute setting
• Excellent clinical assessment skills and care planning capabilities
• Highly effective communication, leadership, and relationship management skills
• An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes

Be at the Heart of It – your new team is ready to welcome you! Just so you know, everyone will be required to complete pre‑employment checks as part of the application process. Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.