Optical Dispenser – Toowoomba

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers.

The purpose of the Optical Dispenser role is to deliver world-class service and drive sales and profit outcomes through the interpretation of optical prescriptions, fitting and servicing optical appliances such as spectacle frames and lenses, while also contributing to meeting sales targets and driving promotions and special campaigns.

What you’ll need to make it possible:

• Flexibility to travel between nearby stores as needed to support operations
• Optical experience preferred, or a solid retail background
• Deliver world-class customer service while driving sales and profit outcomes
• Interpret optical prescriptions and accurately fit and service optical appliances, including spectacle frames and lenses
• Assist in achieving individual and store sales targets
• Actively support and promote in-store promotions and special campaigns
• Provide expert guidance to customers on appropriate frame selection, with a strong awareness of current trends
• Demonstrate pride in delivering exceptional service and building strong customer relationships
• Bring proven customer service and sales experience, ideally within an optical practice or high-performing retail environment
• Show the ability to work in a target-driven sales environment

Why you’ll love it:

We support our people to be the healthiest and happiest versions of themselves. With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence. Our employees can access a wide range of benefits: from our own products (including health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation.

If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

Thanks for submitting your application. As part of the process, you’ll be invited to complete a short online interview powered by AI. This takes around 30 minutes and helps us gain a deeper understanding of your experience and strengths.

At Bupa, we value your time, so before you begin, please take a moment to ensure you meet the following requirements:

• Must be a permanent resident, Australian Citizen or hold full work rights
• Successful candidates must complete a criminal history check