Service Designer – Human-Centered Healthcare Experience in Melbourne

Service Designer – Human-Centered Healthcare Experience in Melbourne

Melbourne Full-Time On-site
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Bupa Australia is searching for a Senior Service Designer to shape customer experiences across APAC regions. You’ll map end-to-end journeys, build service blueprints and translate insights into practical improvements that align customer needs with business goals.

You’ll lead workshops, collaborate with multi-disciplinary teams and influence decisions across channels. The role focuses on meaningful, customer-led design within an agile environment and a leading healthcare brand.

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Service Designer – Human-Centered Healthcare Experience in Melbourne employer: Bupa Australia

At Bupa, we pride ourselves on being an exceptional employer that values the wellbeing and growth of our employees. With a strong commitment to diversity and inclusion, we foster a supportive work culture where your voice matters and your contributions make a real impact in shaping the future of healthcare. Enjoy flexible hybrid working arrangements, ample opportunities for professional development, and the chance to be part of a global leader dedicated to helping people live healthier, happier lives.

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Contact Details:

Bupa Australia Recruitment Team