Bupa Australia is seeking a Senior VOC Consultant to lead the development, execution and communication of customer insights from our VOC program. You will collaborate with business units to feed improvements to the customer experience and strategic initiatives.
You will translate insights into actions, engage with stakeholders, and support monthly reporting for executives, while helping drive a customer-centric culture across the organization.
Senior VOC Insights Manager — Healthcare in Melbourne employer: Bupa Australia
At Bupa, we pride ourselves on being an exceptional employer that values the wellbeing and growth of our employees. With a strong commitment to diversity and inclusion, we foster a supportive work culture where your voice matters and your contributions make a real impact in shaping the future of healthcare. Enjoy flexible hybrid working arrangements, ample opportunities for professional development, and the chance to be part of a global leader dedicated to helping people live healthier, happier lives.
