At a Glance
- Tasks: Guide residents and families through the entire admissions journey with warmth and confidence.
- Company: Bupa Aged Care, a leader in providing quality aged care services.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Join a caring team dedicated to enhancing the lives of residents.
- Why this job: Make a real difference in people's lives while working in a fulfilling role.
- Qualifications: Strong communication skills and a passion for customer service.
Bupa Aged Care is seeking a Business Administrator (Customer Services Consultant CSC) to guide residents and families through the full "enquiries to arrivals" journey — from the first conversation to settling in — offering a warm, confident, and informative experience at every step.
Alongside admissions, you'll also support essential operational functions behind the scenes.
Working closely with your fellow CSC, our General Manager, and our Centralised Admissions team, you'll help maintain
Care Home Business Administrator & Customer Services Lead in Melbourne employer: Bupa Aged Care
Bupa Aged Care is an exceptional employer that prioritises the wellbeing and growth of its employees while delivering high-quality care to residents. With a competitive salary package, comprehensive benefits including subsidised health insurance, and a strong focus on career development through training and support, Bupa fosters a positive and inclusive work culture where every team member can thrive. Join us in making a meaningful impact in the lives of others while enjoying a fulfilling leadership role in a supportive environment.
