At a Glance
- Tasks: Provide top-notch service to trade customers and manage diverse client portfolios.
- Company: Join Bunnings, Australia's leading home improvement retailer with a supportive culture.
- Benefits: Enjoy team discounts, free memberships, and 12 weeks paid parental leave.
- Other info: Great career pathways and a fun, inclusive team environment await you.
- Why this job: Develop skills in customer service and sales while making a real community impact.
- Qualifications: Customer service experience and a passion for trade products are ideal.
The predicted salary is between 30.74 - 30.74 $ per hour.
Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
About the role
Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high-volume inventory management and logistics, while playing a crucial role in contributing to your warehouse's commercial growth. You'll handle a diverse client portfolio, including residential builders, carpenters, plumbers, electricians, and more. We provide an adult pay rate for 18 years of age and above at $30.74 per hour for this role.
What’s involved
- Provide our customers with the best experience, with a focus on trade products.
- Be responsible for our customer management and quoting systems.
- Generate future sales leads and maintain relationships within your local area and local organisations.
- Work as part of a supportive and inclusive team that makes a difference in the community and has fun along the way.
Who we’re looking for
If you’re passionate about customer service and driven to advance your career, this role is for you. It offers pathways into other areas such as Quoting, Account Management, Business Development, and more. You will have an interest in trade products and an understanding of how to drive sales within a retail environment. Experience in the industry is always a plus, however we will make the most of your transferable skills and give you the tools you'll need to succeed.
You’ll need:
- Previous experience in a customer service and administrative based role is desirable
- Good computer literacy and the ability to learn new systems including emails, quoting and CRMs
- To be detail oriented with a professional approach
- Confidence to reach out to, connect with, and communicate with customers
- Genuine interest in trade products and an eagerness to learn more about products and services
- To act with integrity, be safe and do your best
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.
We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.
Please note, you must be age 15 or over to apply for a role at Bunnings.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
Trade Specialist employer: Bunnings
Bunnings is an exceptional employer, offering a dynamic work environment in the Newcastle area where you can lead a passionate team of over 20 individuals. With a strong focus on training and development, employees are empowered to grow their skills while contributing to a culture that values service quality and teamwork. Enjoy unique benefits such as competitive pay, flexible rosters, and the opportunity to make a meaningful impact in your community.
