Banking Customer Support Specialist in Newcastle

Banking Customer Support Specialist in Newcastle

Newcastle Full-Time 45000 - 55000 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide top-notch customer support for banking inquiries and assist with online banking issues.
  • Company: Join Foundever, a leader in customer service excellence.
  • Benefits: Comprehensive training, flexible hours, and a supportive team environment.
  • Other info: Great opportunity for career growth in a dynamic industry.
  • Why this job: Make a difference by helping customers solve their banking problems every day.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 45000 - 55000 $ per year.

Foundever is hiring a Customer Service Representative in Newcastle to join a team focused on delivering excellent customer service in banking.

You will handle inbound calls, provide account information, and assist customers with card replacements and online banking issues.

Training runs on-site for four to seven weeks with full-time availability between 8:00 am and 8:00 pm NSW time.

The role emphasizes accuracy, identification protocols, and customer problem solving without sales

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Banking Customer Support Specialist in Newcastle employer: Bunnings

Bunnings is an exceptional employer, offering a dynamic work environment in the Newcastle area where you can lead a passionate team of over 20 individuals. With a strong focus on training and development, employees are empowered to grow their skills while contributing to a culture that values service quality and teamwork. Enjoy unique benefits such as competitive pay, flexible rosters, and the opportunity to make a meaningful impact in your community.

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Contact Details:

Bunnings Recruitment Team

We think you need these skills to ace Banking Customer Support Specialist in Newcastle

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Organizational Skills
Flexibility