Bunnings is seeking a CX Operations Manager in Melbourne to own operational performance and governance of customer-facing capabilities. You will link insights to practical improvements across CX, Technology and operations, shaping a continuous improvement roadmap.
You'll lead people, processes and technology to keep CX capabilities at peak, collaborating with Product, Design and Technology teams to deliver measurable outcomes.
CX Operations Lead - Drive Customer Excellence & Growth in Melbourne employer: Bunnings
Bunnings is an exceptional employer, offering a dynamic work environment in the Newcastle area where you can lead a passionate team of over 20 individuals. With a strong focus on training and development, employees are empowered to grow their skills while contributing to a culture that values service quality and teamwork. Enjoy unique benefits such as competitive pay, flexible rosters, and the opportunity to make a meaningful impact in your community.
