Step into a role where you're at the heart of the store, shaping the customer experience and supporting team success every day. As a Senior Supervisor, you'll partner closely with the leadership team to bring our store to life - making sure it's safe, well-stocked and ready for customers. This is your chance to build on where you've come from, taking your leadership experience to the next level while developing new skills and making a real impact.
At Bunnings, we're committed to Inspiring you to give it a red hot go - whether that's building your leadership capability, growing your career, or trying new ways of working.
This is a full time role and you need to have flexibility to work morning, day and evening shifts across the 7 days of the week is required so that we can provide the best experience to our customers.
About the role
Step into a role where you're at the heart of the store, shaping the customer experience and supporting team success every day. As a Senior Supervisor, you'll partner closely with the leadership team to bring our store to life - making sure it's safe, well-stocked and ready for customers. This is your chance to build on where you've come from, taking your leadership experience to the next level while developing new skills and making a real impact.
At Bunnings, we're committed to Inspiring you to give it a red hot go - whether that's building your leadership capability, growing your career, or trying new ways of working.
This is a full time role and you need to have flexibility to work morning, day and evening shifts across the 7 days of the week is required so that we can provide the best experience to our customers.
What's involved
This is a hands-on leadership role where you'll contribute across all parts of store operations. You'll have the opportunity to:
- Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience
- Support day-to-day store operations, including opening and closing, and stepping into site leadership when required
- Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service
- Keep the store running smoothly through effective workforce planning, stock flow and replenishment
- Drive a strong safety culture by promoting safe practices and supporting team wellbeing
- Resolve customer queries in a practical, helpful way that builds trust and loyalty
- Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes
- Play a key role in onboarding and developing team members, supporting their growth and confidence on the job
About You
You're someone who enjoys being part of a team and helping others succeed. You bring a practical mindset, stay calm under pressure and are confident stepping up when it counts. You're motivated by delivering a great experience for customers, and you take pride in creating a store environment that's organised, safe and ready for anything.
You'll thrive in this role if:
- Enjoy working in a fast-paced, customer-facing environment
- Lead by example and take a hands-on approach to supporting your team
- Communicate clearly and build strong working relationships across the store
- Stay organised and can balance multiple priorities across your shift
- Are open to learning, adapting and trying new ways of doing things
- Take ownership and look for opportunities to make a positive impact
You'll be joining a collaborative team that values support, shared success and learning together.
What you'll need
- Experience in a retail or customer-facing leadership or supervisory role
- Confidence supporting store operations, including safety, stock management and customer service
- Strong communication and teamwork skills
- Ability to make decisions and solve problems in a practical way
- A focus on safety and creating a positive environment for team members and customers
- Availability to work across a rotating roster, including opening and closing shifts
Ready to join a team where you can grow, contribute and make a real difference? and help create a store experience our customers will keep coming back for.
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Senior Retail Supervisor in Melbourne employer: Bunnings Warehouse
Bunnings is an exceptional employer that prioritises employee growth and development, offering ongoing training and a clear pathway for career advancement. With a strong focus on inclusivity and community engagement, team members enjoy a supportive work culture, generous benefits including discounts across various Wesfarmers brands, and the opportunity to make a meaningful impact in customers' lives through creative design solutions. Located in the vibrant Northern Suburbs of Melbourne, this role as an In Home Consultant allows you to thrive in a dynamic environment while forging lasting relationships with customers and colleagues alike.
