Bunnings Group is seeking a CX Operations Manager to lead the CX Enablement team, owning governance, performance and continuous improvement of customer-facing capabilities. You will work across CX, Technology and operations to ensure platforms and processes meet customer and team needs.
You will connect insights to practical improvements, lead people, and shape a pipeline of continuous improvements with Product, Design and Technology partners. This role reports into CX Enablement.
CX Operations Leader: Governance & Improvement in Melbourne employer: Bunnings Group
Bunnings is an exceptional employer in the Newcastle region, offering a vibrant work culture that prioritises inclusivity and employee growth. With benefits like team discounts, paid parental leave, and access to over 100 exclusive perks, we are committed to supporting your career journey while fostering a safe and engaging environment for our diverse team. Join us to be part of a company that values your contributions and encourages you to thrive both personally and professionally.
