Bunnings Group is seeking a CX Operations Manager to drive the performance, governance and continuous improvement of customer-facing capabilities. You'll work across CX, Technology and operations to ensure platforms and processes meet customer and team needs.
You'll connect insights from data to practical improvements, lead a small team, and partner with Product, Design and Technology to build a pipeline of improvements that deliver tangible outcomes for customers and the business.
CX Operations Lead: Customer Experience & Improvement in Melbourne employer: Bunnings Group
Bunnings is an exceptional employer in the Newcastle region, offering a vibrant work culture that prioritises inclusivity and employee growth. With benefits like team discounts, paid parental leave, and access to over 100 exclusive perks, we are committed to supporting your career journey while fostering a safe and engaging environment for our diverse team. Join us to be part of a company that values your contributions and encourages you to thrive both personally and professionally.
