At a Glance
- Tasks: Support customers with sales, product advice, and service solutions.
- Company: Join Bullivants, a leader in lifting and safety solutions.
- Benefits: Enjoy a collaborative team environment and opportunities for growth.
- Other info: Diversity and inclusion are valued; all backgrounds encouraged to apply.
- Why this job: Make a real impact by enhancing customer experiences every day.
- Qualifications: Strong retail experience and excellent communication skills required.
The predicted salary is between 36000 - 44000 $ per year.
Join a market leader where customer service goes beyond answering enquiries. In this hands-on role, you'll support customers with sales, product advice and service solutions, working closely with internal teams to deliver a seamless customer experience from enquiry through to delivery. This position is initially a 12 month contract role 8am - 4pm Monday to Friday.
Some of the tasks:
- Support with client sales and showroom retail activities
- Resolve customer queries either face-to-face or via phone and email
- Support with ordering to ensure delivery timelines are adhered to including any overdue deliveries
- Interact with relevant internal departments to ensure overall customer satisfaction
- Undertake ad-hoc sales duties as requested
Some of the skills required:
- Strong retail and customer service experience
- Ability to work collaboratively in a team environment
- High level written and verbal communication skills
- A curious mindset and a willingness to learn
- Proactive nature with a focus on problem solving to achieve an outcome
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process. Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
At Bullivants, we're leaders in lifting, rigging and safety solutions, supplying critical products and expertise to customers across mining, industrial and infrastructure sectors nationwide. Our success is built on knowledgeable people, strong customer relationships and a commitment to safety and service excellence. You'll become part of a high-performing team that values collaboration, continuous improvement and celebrating success together.
Customer Service Officer in Melbourne employer: Bullivants Pty Ltd.
At Bullivants, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration, safety, and customer success. Located in Mackay, our Customer Service Officer role provides not only a permanent, full-time position with no weekend work but also ample opportunities for career development and progression within a company that has been trusted for over 120 years. With team member discounts and a commitment to diversity and inclusion, we ensure that every employee can thrive while contributing to our mission of making lifting safe and efficient.
