Buildit - Wipro Digital Global Engineering Studios in Melbourne is seeking a Service Desk Analyst to provide first-line IT support and maintain high service standards. You will handle incidents, log tickets, and communicate updates to users to ensure timely resolution.
Responsibilities include triaging hardware and software issues, using service management tools, and contributing to knowledge base articles. A customer-focused approach and the ability to work under SLA are essential.
Service Desk Lead: Frontline IT Support & SLA Champion in Melbourne employer: Buildit - Wipro Digital Global Engineering Studios
At Wipro Digital Global Engineering Studios, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Delivery Leader L3, you will have access to extensive employee growth opportunities, including training and certification programs, while working in a dynamic environment that values your contributions and encourages professional development. Located in the vibrant SMU region, our team enjoys a supportive atmosphere that prioritises work-life balance and offers unique advantages such as engaging projects and a strong focus on driving success together.
Contact Details:
Buildit - Wipro Digital Global Engineering Studios Recruitment Team
