At a Glance
- Tasks: Drive transformation by managing customer data projects and collaborating with tech teams.
- Company: Join Endeavour Group, a leader in bringing people together through innovative experiences.
- Benefits: Enjoy flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
- Why this job: Make a real impact on customer experiences while working with cutting-edge technology.
- Qualifications: Bachelor’s degree in Business or IT; experience in data analysis and project management.
The predicted salary is between 103500 - 126500 $ per year.
Company Description
Let’s create a more sociable future together. At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!
Job Description
Senior Business Analyst
Flexible Work Model: Hybrid Ways of Working - Sydney or Melbourne Location
High Impact Transformation: Deliver core Customer Data Foundations that unlock new enterprise personalisation and agentic capabilities for our Customer, Digital and eCommerce teams.
Strategic Product Leadership: Operate with a strong Product Owner mindset, driving daily backlog prioritisation and technical solutioning.
As a Senior Business Analyst (Customer Data Foundations) within Endeavour Group's Customer Pillar (Data & AI), you will serve as a strategic partner and trusted advisor, bridging the gap between strategic product vision and technical execution. Embedded within our Data & AI Customer Pillar, you will adopt a strong Product Owner mindset to collaboratively shape and deliver our high-profile “Customer Data Foundations” initiative. Moving beyond traditional requirements gathering, you will actively own and refine the squad backlog, define sprint priorities, and champion solutions that help rationalise legacy systems. Playing a pivotal role in rolling out our Customer Data Foundations within our new Enterprise Data Platform (EDP 2.0), your work will directly help unlock a significant commercial opportunity for the Group.
Here is a taster of what you can expect in this role:
- Backlog Ownership: Prioritise, own, and relentlessly refine the squad backlog for the Customer Data Foundations build, aligning items with overarching product roadmaps.
- Sprint Execution: Lead backlog refinement, establish clear sprint goals, and confidently accept or reject completed squad work against strict acceptance criteria.
- User Story Creation: Translate complex business requirements into high-quality, actionable user stories and technical requirements that enable hyper-personalised customer journeys.
- Value Solutioning: Collaborate with Architecture and Data & AI teams to evaluate out-of-the-box SaaS capabilities versus proprietary AI models to ensure low total cost of ownership.
- Domain Subject Expertise: Act as the squad-level subject matter expert across Customer Data Platforms (CDP), Google Cloud Platform (GCP), BigQuery, and MarTech ecosystems.
- Release Planning: Partner with Senior Product Managers and Programme Delivery Leads to convert strategic 1–3 year roadmaps into phased release plans.
- Operational Readiness: Work with Change Management, Digital, and Customer teams to ensure a smooth transition to support, comprehensive user training, and rapid capability adoption.
- Vendor Leadership: Support external technology partner management, input into commercial term negotiations, and ensure seamless vendor integration into squad workflows.
Qualifications
Now let’s talk about you:
Formal Education: Bachelor’s degree in Business, Information Technology, Computer Science or related field.
Seeking Highly Driven Business Professionals in Sydney employer: BSI Mechanical, Inc.
Endeavour Group is an exceptional employer that fosters a vibrant and inclusive work culture, encouraging collaboration and innovation among its teams. With flexible hybrid working options in Sydney, employees benefit from a supportive environment that prioritises personal growth and professional development, while contributing to high-impact projects that shape the future of customer experiences. Join us to be part of a dynamic team that values your input and empowers you to make a meaningful difference in the industry.
