Customer Service Leader

Customer Service Leader

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a passionate team to deliver top-notch customer service and resolve complex issues.
  • Company: Brownes Dairy, a well-respected name in the dairy industry.
  • Benefits: Generous leave, parking perks, and a supportive work environment.
  • Other info: On-site role with opportunities for professional growth.
  • Why this job: Make a real difference by mentoring a team and enhancing customer experiences.
  • Qualifications: Proven leadership in customer service and strong communication skills.

The predicted salary is between 63000 - 77000 $ per year.

Brownes Dairy in Balcatta, WA, is seeking a Customer Service Manager to lead a dedicated team and drive superior service outcomes.

You will coach staff, resolve complex escalations, and partner with Sales to grow the customer base while maintaining high service standards.

The role requires proven leadership in customer service within manufacturing, a focus on KPI achievement, and strong communication across multiple stakeholders.

On-site role with generous leave and parking benefits.

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Customer Service Leader employer: Brownes Dairy

Brownes Dairy in Balcatta, WA, is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, generous leave policies, and opportunities for mentorship, you will thrive in a role that not only values your contributions but also encourages you to develop your leadership skills in a dynamic environment. Join us to be part of a team that is committed to delivering outstanding service while enjoying the benefits of a collaborative workplace.

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Contact Details:

Brownes Dairy Recruitment Team

We think you need these skills to ace Customer Service Leader

Leadership
Customer Service Management
Coaching
Conflict Resolution
KPI Achievement
Communication Skills
Stakeholder Management