Welcome patients in person and on the phone with warmth and professionalism
Manage appointment bookings, cancellations and wait lists in Best Practice and HotDoc
Check patients in and out and keep their details accurate and up to date
Help with non-urgent patient recalls
Process online requests for repeat scripts and referrals
Collect payments, process Medicare and DVA claims and send invoices
Scan, file and distribute correspondence and results
Liaise with GPs, specialists, hospitals and allied health providers
Maintain strict patient confidentiality at all times
Requirements
Friendly, organised and calm under pressure
Able to work within a team environment
Strong attention to detail and good computer skills
Current NSW Working with Children Check
Current CPR certificate, or willingness to complete training
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