Are you passionate about customer service and enjoy working with people? Would you like to work a 9 day fortnight with a Friday or a Monday as your RDO?
The Brisbane Isuzu Trucks Service Department at Archerfield is currently seeking a Service Advisor/ Service Receptionist to compliment and support our experienced frontline team.
We are looking for a motivated and professional individual. As the first point of contact for our customers, you will take pride in your appearance, maintain a positive and energetic attitude, and strive to exceed customer expectations while delivering a first-class customer experience.
As the industry leading employer, Brisbane Isuzu can offer you:
Attractive remuneration package, great incentives, great culture.
9 day fortnight option will be available in early 2027!
Opportunity to work at QLD's largest dealer with Australia's #1 truck brand
Ongoing training to compliment your skillset
Fantastic workplace with High Morale.
Supportive career pathways with internal promotions
Monthly interdepartmental team lunches to support our culture
Access to corporate discount on private health insurance
Access to company EAP (Employee Assistance Program)
The following capabilities are highly advantageous:
Great time management and organisational skills
Dealership experience - desirable and or high level of customer satisfaction contact.
Great people skills - Written, Verbal and Empathy
Exceptional attention to detail
Reliable and punctual person.
Strong numeracy and literacy skills
Your Duties and Responsibilities are:
Welcoming customers, both in person and by phone
Processing and updating repair orders
Updating Dealer Management Systems and communicating with internal stakeholders.
Updating customers in person, by phone, SMS and by email on the progress of their booked vehicles.
Providing customers with a detailed report on their vehicles.
Maintain Drivers Licence (essential)
About Brisbane Isuzu:
Brisbane Isuzu is a privately owned company with over 25 years' experience specialising in Australia's No.1 Truck Brand. Currently employing over 300 people, we operate across four dealerships across Brisbane with a comprehensive focus on all aspects of truck sales, vehicle fabrication & manufacture, parts, service, maintenance, and heavy repair.
Our mission is to ensure we deliver quality service, care, and attention.
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Service Advisor/Trainee Service Advisor/Service Receptionist in Brisbane employer: Brisbane Isuzu
Brisbane Isuzu is an excellent employer that fosters a collaborative and dynamic work culture, where every team member plays a vital role in delivering exceptional service. Located at our Eagle Farm dealership, employees benefit from a supportive environment that encourages professional growth and development, alongside competitive remuneration and flexible working arrangements. Join us to be part of a dedicated team that values your contributions and offers unique opportunities for career advancement in the automotive industry.
