At a Glance
- Tasks: Support executive decision-making and manage complex schedules in a dynamic environment.
- Company: Brisbane City Council, dedicated to enhancing community services and liveability.
- Benefits: Flexible hours, wellness centre access, generous leave, and award-winning superannuation.
- Other info: Inclusive workplace with excellent career growth opportunities and commitment to diversity.
- Why this job: Join a diverse team making a real impact on Brisbane's residents and visitors.
- Qualifications: Experience in executive support, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 98778 - 111969 $ per year.
Salary Range: Band 5 $98,778 - $111,969 + Superannuation (Remuneration stated is for the full-time positions)
Work type: Permanent Full-time
Location: Brisbane Square and Hybrid Working
The Customer Services Group is at the forefront of delivering services that directly impact the daily lives of Brisbane's residents, businesses and visitors. The group comprises a diverse portfolio including Cemeteries, Compliance and Regulatory Services (CARS), Customer Experience, Library and Customer Delivery, and Service Portfolio and Business Innovation. Together, these teams deliver essential community services, regulatory functions, customer interactions, innovation initiatives and strategic programs that contribute to Brisbane's liveability and the delivery of high-quality customer outcomes.
This role offers a unique opportunity to work at the centre of the Customer Services leadership team, supporting executive decision-making and contributing to the successful delivery of services that have a direct and meaningful impact on Brisbane.
Reporting to the Executive Officer, Customer Services, the Executive Assistant provides high-quality executive and administrative support to the Executive Officer and Group Executive, Customer Services, while contributing to the effective operation of the broader Group Executive Office. Working in a fast-paced and highly visible environment, you will coordinate priorities, manage complex schedules, oversee executive workflows and support governance processes across a diverse portfolio of business areas.
You will play a critical role in enabling the Group Executive and Executive Officer to operate effectively by ensuring information flows efficiently, emerging issues are identified early, stakeholders remain connected, and key priorities are progressed. The role requires a highly organised and proactive professional who can anticipate needs, exercise sound judgement, navigate competing priorities and maintain confidentiality in sensitive matters.
You will build trusted relationships across Council's executive leadership team and work closely with stakeholders throughout the Customer Services Group and Brisbane City Council to support the delivery of strategic and operational outcomes that positively impact Brisbane's residents and visitors. This is an exciting opportunity for an experienced Executive Assistant seeking a challenging and rewarding role at the heart of a large and diverse customer-focused portfolio.
To be successful you will have:
- Experience providing proactive, high-quality executive support to senior executives, including managing complex diaries, competing priorities and sensitive information
- Exceptional written and verbal communication skills, with experience preparing and reviewing executive correspondence, reports, briefing notes, agendas and minutes
- Strong stakeholder management skills and the ability to build trusted relationships and influence positive outcomes
- Sound judgement, discretion and the ability to navigate complex and sensitive matters confidently
- Demonstrated proficiency in Microsoft Office applications, Outlook, records management systems and workflow management tools
- Strong research, analytical and problem-solving skills, with the ability to interpret policies and procedures and provide informed advice
- A collaborative approach and commitment to continuous improvement, feedback and performance excellence.
Benefits of working for Council include:
- Flexible working hours, and flexible arrangements
- Free gym and wellness centre
- Award winning superannuation fund
- Generous leave provisions
This role will require a Criminal History Check.
People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.
Application Closing Date: Saturday, 31 October 2026 at 11:55pm AEST.
Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.
Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain.
Executive Assistant to City Services Leaders – Hybrid in Brisbane employer: Brisbane City Council
Brisbane City Council is an exceptional employer, offering a dynamic work environment that champions inclusivity and community engagement. As Australia's largest local government, we provide extensive benefits, including financial security, flexible work options, and robust training and career development opportunities, all while fostering a vibrant culture that prioritises the well-being of our employees and the community. Join us in shaping a creative and liveable city, where your leadership can make a meaningful impact on the lives of Brisbane's diverse residents.
