Digital Transformation Lead in Brisbane

Personnel Area: City Planning Economic Development Services

Branch: Service Performance and Innovation

Work type: Temporary full-time

Duration: Up to 3 years

Location: Brisbane Square

Our Business

Brisbane City Council is Australia’s largest local government and one of the nation's most diverse and dynamic organisations. Guided by Brisbane Vision 2031, Council is focused on delivering innovative, high performing services that provide exceptional value for residents, businesses and visitors while shaping Brisbane as Australia's lifestyle capital.

The City Planning and Economic Development Services Group’s purpose is to help create a future Brisbane, embracing its inherent qualities while sustainably growing and shaping the city’s unique identity – its liveability, character, economy and environment. The Group manages development applications, licences and permits, provides planning and development advice, develops strategic planning policy and economic strategies. Our work supports sustainable growth, helps shape Brisbane's future and ensures the city continues to be a great place to live, work and visit.

Our Branch Service Performance and Innovation is driving how the City Planning and Economic Development Services Group performs, improves and innovates. The branch leads service portfolio management, performance, business improvement and innovation functions that help deliver more responsive, efficient and customer-focused services. Through data-driven insights, continuous improvement and a focus on operational excellence, the branch strengthens decision-making, drives transformation and helps build the capability needed to deliver better outcomes for Brisbane now and into the future.

The Role

The Digital Transformation Lead is responsible for shaping and delivering the digital transformation strategy for City Planning and Economic Development Services. The role provides strategic leadership to drive innovation, business transformation and the adoption of digital and artificial intelligence solutions that enhance service delivery, improve organisational capability and support the achievement of Council’s strategic objectives. Working closely with senior leaders, the position leads a multidisciplinary team and oversees a portfolio of complex transformation initiatives. The role is accountable for establishing effective governance, developing business cases and investment proposals, driving benefits realisation, and fostering a culture of collaboration, continuous improvement and customer-focused outcomes across the Group.

To be successful you will have:

• Proven experience leading digital transformation and business improvement in complex organisations
• Strong leadership capability, with a commitment to high performance and a values-based culture
• Experience influencing executive leaders and providing strategic advice on transformation, technology and organisational change
• Excellent strategic thinking, analytical and problem-solving skills
• Strong stakeholder engagement, communication and negotiation skills
• Knowledge of digital technologies, enterprise systems, data, automation and AI
• A track record of delivering customer-focused outcomes and continuous improvement initiatives

Tertiary qualifications in Business, Information Technology, Digital Transformation, Organisational Change, Project Management or a related discipline and a formal certification or demonstrated experience in Agile, SAFe, Lean, Portfolio Management, Program Management and/or Change Management methodologies are desirable but not mandatory.

Benefits of working for Council include:

• Flexible working hours, and flexible arrangements
• Free gym and wellness centre
• Award winning superannuation fund
• Generous leave provisions
• Competitive salary

This role requires a Criminal History Check. People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 1 November 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council.