At a Glance
- Tasks: Support hospital customers with inventory solutions and product education in the medical device field.
- Company: Join Johnson & Johnson, a leader in healthcare innovation and inclusive work culture.
- Benefits: Competitive pay, flexible working arrangements, wellness programs, and generous parental leave.
- Other info: Opportunity for travel and collaboration with a high-performing sales team.
- Why this job: Make a real impact on patient care while growing your career in a dynamic environment.
- Qualifications: Degree preferred; strong customer service and organisational skills are essential.
The predicted salary is between 62100 - 75900 $ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
About Surgery: Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery Team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.
The Opportunity: Entry level opportunity for a Territory Solution Specialist to join our Biosuture team in South Australia. Based in Adelaide, you’ll work closely with hospital customers to provide inventory and billing solutions, and product/education support. Working alongside a high‑performing sales team, you’ll strengthen customer partnerships and assist the Wound Closure Team to effectively execute their sales and marketing strategies across Adelaide.
If you are a driven, organised and detail‑oriented individual with a strong desire to learn and grow in the medical device field, we want to hear from you!
Responsibilities:
- Driving inventory and supply management excellence through MyShelf stock management, order generation, and proactive support to ensure customers have the right products available when needed.
- Building trusted customer partnerships by providing education, product support, and inventory solutions to healthcare professionals, ensuring an exceptional customer experience and strong clinical outcomes.
- Supporting business growth and account success by identifying customer needs, collaborating with Product Specialists, and uncovering opportunities that strengthen key account relationships and portfolio performance.
- Collaborate across a high‑performing team to manage product recalls, back‑order resolutions, customer training initiatives, and cross‑functional projects that deliver value for customers and the wider business.
About You:
- Degree qualified and experience in the Hospital and/or Operating Theatre environment preferred but not essential.
- Strong inventory management, customer service and attention to detail.
- Computer systems savvy with excellent communication and presentation skills.
- Ability to work independently and as part of a team, a positive can‑do attitude and strong organisation and time management skills.
Why Choose Us:
- Competitive remuneration package.
- Continuous training and support.
- Award‑winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements.
- Equal opportunity employer supporting diversity and inclusion.
Our Benefits:
- Up to 18 weeks of parental leave to support new parents.
- 4 days of volunteer leave to give back to the community.
- Option to purchase up to 2 weeks of additional annual leave for extra time off.
- Enjoy a dedicated Wellbeing Day to prioritise self‑care.
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
- Access to an Employee Assistance Program for personal and professional support.
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
- Life insurance coverage for added peace of mind.
- And much more...
This position requires regular travel to hospitals in Adelaide Metro and occasional travel to regional SA. All applicants must have rights to work in Australia, a reliable car and a valid Driver Licence.
Preferred Skills: Accountability, Analytical Reasoning, Customer Acquisition, Customer Centricity, Customer Effort Score, Customer Intelligence, Customer Journey Mapping, Customer Knowledge, Customer Retentions, Customer Success Management (CSM), Data Reporting, Data Savvy, Process Oriented, Sales Enablement, Sales Support, Service Excellence, Versatility.
Territory Solutions Specialist – Adelaide employer: Brighter Signals
At Johnson & Johnson, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment that fosters personal and professional growth. As an Area Manager in the vibrant regions of New South Wales, Queensland, and New Zealand, you will benefit from competitive remuneration, extensive training programs, and a strong commitment to employee wellbeing, including generous parental leave and wellness reimbursements. Join us in making a meaningful impact on healthcare while enjoying a culture that values diversity, collaboration, and innovation.
