At a Glance
- Tasks: Lead the front of house team and create unforgettable guest experiences.
- Company: Join the iconic Bridge Road Brewers, a respected name in Australian craft brewing.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Other info: Flexible shifts including weekends, perfect for students looking to gain experience.
- Why this job: Be part of a passionate team and help shape the future of craft brewing.
- Qualifications: Must have a VIC Responsible Service of Alcohol Certificate and leadership experience.
The predicted salary is between 49500 - 60500 $ per year.
Be part of our front of house leadership team at our iconic Victorian High Country production brewery and taproom in Beechworth. We are after a superstar to create memorable experiences and hero everything that makes Bridge Road Brewers (BRB) great for our valued guests.
About Bridge Road Brewers
Born from a humble family shed in Beechworth back in 2005, BRB has grown into an enduring, fiercely independent and respected name in Australian-owned craft brewing. Backed by a passionate team across Victoria, we are dedicated to constantly evolving, refining our offering and spreading the word to every corner of the world. If you are ready to live and breathe our story and be part of the next chapter, we want to hear from you.
About the role
The Front of House Shift Supervisor delivers a high level of customer service to all guests at BRB, which includes welcoming guests as they arrive and assisting with food and beverage service. This role supports the Venue Manager, Assistant Manager & offers guidance to all venue staff. This is a mid-level role includes Duty Manager responsibilities, such as opening and closing venue.
Key responsibilities
- Manage & supervise staff on rostered shifts
- Possess a high level of culinary and beverage knowledge
- Provide exemplary customer service to all guests
- Deal with complaints quickly, confidently, effectively and appropriately and inform the Venue Manager
About you
- Current VIC Responsible Service of Alcohol Certificate (essential)
- People leadership or supervisor experience (desired)
- A friendly, energetic, and hard-working attitude and the ability to prioritise tasks
- High level customer service and problem-solving skills
- Demonstrated ability to work cooperatively and effectively in a team environment
- Ability to work a rotating roster, including weekends and public holidays
- Capacity to walk, stand and speak for varying periods of time in both indoor and outdoor environments
- Capacity to walk up and down stairs frequently
We encourage early applications, applicants will be reviewed frequently and short-listed candidates notified.
Front of House Supervisor in Beechworth employer: Bridge Road Brewers
At Bridge Road Brewers, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and teamwork. As a Casual Chef in our Brunswick East taproom, you'll enjoy the unique opportunity to craft innovative dishes that pair perfectly with our brews, all while working in a dynamic environment that encourages personal growth and culinary exploration. With flexible casual hours and a supportive team atmosphere, we are committed to making your experience both rewarding and enjoyable.
