Brennan is seeking an experienced Service Desk Analyst to join our Brisbane team onsite up to 3 days per week. You will provide first-level support by phone, email and chat, log tickets in ServiceNow, and resolve issues or escalate as required.
You will work in a dynamic environment with shift patterns and regular use of Brennan's knowledge base (BIKI). Ideal candidates have 12–18 months in a service desk role, IT qualifications, and familiarity with Microsoft/Office 365, with NV1 clearance
Service Desk Analyst — Frontline IT Support Pro in Brisbane employer: Brennan
At Brennan, we pride ourselves on being an exceptional employer that champions innovation and inclusivity. Our vibrant work culture fosters collaboration and continuous learning, ensuring that our employees are empowered to excel in their roles while enjoying competitive remuneration and unique rewards like the annual Brennan Daredevils trip. With a strong focus on professional growth and a commitment to recognising excellence, Brennan is the ideal place for those looking to make a meaningful impact in the technology consulting space.
