At a Glance
- Tasks: Manage key client relationships and drive innovative solutions for their business needs.
- Company: Join Brennan, a dynamic tech company that values collaboration and innovation.
- Benefits: Enjoy competitive pay, training bonuses, and exciting social activities.
- Other info: Experience a vibrant culture with opportunities for personal and professional development.
- Why this job: Be part of a team that empowers growth and makes a real impact in technology.
- Qualifications: 8+ years in IT Account Management with a knack for building strong client partnerships.
The predicted salary is between 108000 - 132000 $ per year.
Be part of the team transforming business technology into impactful solutions. True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It’s why we’ve created a workplace where people of all backgrounds, beliefs and experiences are warmly welcomed and always empowered.
The innovative technology solutions we build, deliver and manage are only as smart as the people that power them.
The Role:
- Manage a portfolio of key clients across NSW, ensuring they receive a seamless experience at every interaction.
- This role is centred around delivering an exceptional customer experience while driving long-term customer retention and portfolio growth.
What you will be doing:
- Leading Strategic Relationships: Nurture, manage and grow partnerships with your key clients, delivering solutions that make a real impact.
- Drive Innovation & Growth: Collaborate with talented internal teams to identify new opportunities, shape business outcomes, and achieve sales targets.
- Empower Digital Transformation: Be at the forefront of Infrastructure, AI & Cloud technology, helping clients evolve and succeed.
- Drive Customer Experience: Deliver best-in-class account management to ensure high client satisfaction.
- Strategic Bid & Solution Leadership: Manage bids end-to-end, partnering with presales, delivery and leadership teams to develop tailored, customer-centric solutions.
What skills and experience you'll bring:
- 8+ years of success in IT Account Management, Client Partnership or a similar position.
- Strong background of driving revenue growth, expanding strategic accounts and consistently exceeding sales targets.
- Proven ability to lead complex, enterprise-wide IT and telecommunications engagements across diverse client environments.
- Skilled in consultative selling, building trusted relationships and translating customer challenges into solutions.
- Experience operating within Managed Services Provider, Systems Integrator or outsourced delivery environments, with a strong understanding of service-led customer engagement.
Note: As part of our hiring process, you will be required to undertake a National Criminal History Check. Brennan is an equal opportunity employer.
Senior Account Manager in Sydney employer: Brennan IT Pty
Brennan is an exceptional employer that prioritises the growth and well-being of its employees, fostering a vibrant culture of collaboration and innovation. With a strong focus on inclusivity and support, team members are empowered to thrive in their roles while enjoying comprehensive benefits, including health initiatives and recognition programs like the Daredevils trip. Located in Sydney and with offices across Australia, Brennan offers a dynamic environment where every employee can contribute to meaningful technology solutions and advance their careers.
