At a Glance
- Tasks: Manage client accounts and ensure their needs are met while promoting iCIMS products.
- Company: Fast-growing SaaS company with a focus on innovative software solutions.
- Benefits: Competitive salary, professional growth opportunities, and a relaxed work environment.
- Other info: Opportunity for travel and hands-on experience with top-tier clients.
- Why this job: Join a dynamic team and make a real impact on leading global companies.
- Qualifications: Bachelor's degree and strong communication skills; experience in client relations is a plus.
The predicted salary is between 72000 - 88000 $ per year.
Overview
What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure?
You get one of the fastest growing Software-as-a-Service companies in the United States. i CIMS is an Inc. 500 & Deloitte Fast 500 ASP Software Firm focused on solving corporate business issues through the implementation of easy-to-use, web-based software solutions.
Our core product, i Recruiter, automates the recruiting operations of over 400 worldwide companies, including adidas, Continental Airlines, XM Satellite Radio, New Balance, Tommy Hilfiger, Fed Ex, and more.
i CIMS has brought together the best-of-the-best, including graduates from Cornell, Brown, Columbia, Harvard, Princeton, and more.
We encourage a relaxed but professional atmosphere that allows every employee, no matter what level, to work directly with today's leading organizations and make a noticeable impact on their bottom lines.
Responsibilities
As a member of the Account Services Department, the Manager will work closely with the i CIMS customers to ensure all their needs and expectations are met.
- The Manager should have a strong knowledge of ASP systems and the ability to quickly learn and master the i Recruiter system to effectively communicate to customers the best and most efficient methods of utilizing i CIMS products.
- The Manager should possess outstanding interpersonal skills and the ability to effectively manage multiple accounts.
- The Manager is expected to be able to identify a customer's needs and when new opportunities exist to add additional products and services.
- Participation in sales presentations through conference calls and seminars, on-site customer meetings, and client surveys.
- Work with the i CIMS Marketing team to develop client references, case studies, and testimonials.
- Proactively contact assigned clients and work towards 100% renewal rate.
- Work escalated customer issues.
- Some travel required.
Qualifications
- Bachelor degree with strong academic track record.
- Experience with all Microsoft Windows operating systems
- Hands-on user for Microsoft Internet Explorer and related web-based technologies.
- Must have strong interpersonal, verbal and written communication and presentation skills.
- Ability to work with minimal supervision or formal structure.
- Previous experience with client relations and experience in HR systems and/or software project management are significant plus.
Test Job in Cairns employer: Breastlink Medical Group
iCIMS is an exceptional employer that fosters a dynamic work culture where collaboration and innovation thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities tailored to enhance your skills in the fast-paced SaaS environment. Located in a vibrant area, our team enjoys a supportive atmosphere that values work-life balance and encourages meaningful contributions to client success.
