At a Glance
- Tasks: Lead the front office team to create unforgettable guest experiences.
- Company: BreakFree Aanuka Beach Resort, a tropical paradise in Coffs Harbour.
- Benefits: Discounts on accommodation, career development, and global networking opportunities.
- Other info: Flexible schedule with opportunities for growth in a global company.
- Why this job: Join a vibrant team and make a real impact in hospitality.
- Qualifications: Experience in hotel operations and strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
BreakFree Aanuka Beach Resort is a hidden gem located on the picturesque beachfront of Coffs Harbour. The tropical style resort offers two, three and four bedroom villas along with two award winning restaurants and a landscape that lends itself to bespoke weddings and events. In your down time enjoy this slice of paradise by exploring the lush rainforests, waterfalls or taking a quick five minute drive to the iconic landmark the Big Banana.
Purpose
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities
- Confidence in communicating with guests and colleagues to ensure cohesive collaboration.
- Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions.
- Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance.
- Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff.
- Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data.
- Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives.
Skills and Experience
- Experience in Hotel Operations, with history of leading the charge as a Supervisor or Manager.
- Proven ability to multi-task and thrive under pressure, supported by strong organisational and time management skills.
- Proficiency in using reservation and property management systems is a plus.
- Masterful in the art of communication, both the written and spoken.
- Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Front Office Manager in Coffs Harbour employer: BreakFree Hotels, Resorts and Apartments
BreakFree Alexandra Beach is an exceptional employer, offering a supportive team environment just steps from the stunning beaches of Maroochydore. With flexible working hours, adult wages for all employees, and extensive career development opportunities through Accor's training platforms, you can thrive both personally and professionally while creating unforgettable experiences for guests. Join us to be part of a diverse and inclusive team that values your growth and well-being.
Contact Details:
BreakFree Hotels, Resorts and Apartments Recruitment Team
