At a Glance
- Tasks: Lead the Parts Department, ensuring exceptional customer satisfaction and operational efficiency.
- Company: Join Brandt, a world-leading equipment dealer with a strong commitment to customer success.
- Benefits: Competitive salary, ongoing training, leadership opportunities, and Employee Assistance Program.
- Other info: Be part of a global team dedicated to delivering reliable equipment solutions.
- Why this job: Step into a pivotal leadership role and make a real impact in a dynamic environment.
- Qualifications: Experience in leadership or parts management, with strong customer service skills.
The predicted salary is between 62100 - 75900 $ per year.
ARE YOU LOOKING FOR THE NEXT STEP IN YOUR CAREER?
Our Ballarat branch is looking for an exceptional individual to join our parts department as a Parts Manager for our John Deere lineup for agriculture equipment.
What’s in it for you?
- A competitive remuneration package.
- An exciting leadership opportunity.
- Ongoing support and training.
- Opportunities for growth in your career.
- EAP (Employee Assistance Program)
About the Role
As a Parts Manager, you will play a pivotal role in the branch leadership team.
You’ll translate Division priorities into actionable objectives for the Parts Department, ensuring alignment with Brandt’s commitment to exceptional customer satisfaction and operational efficiency.
Key Responsibilities
- Implementing and executing Brandt's Parts processes and procedures
- Developing and implementing Branch specific processes to help improve customer satisfaction and Branch profitability (typically related to the Parts Department but may also help integrate across departments)
- Ensuring employees are thoroughly knowledgeable of, and adhering to, Parts processes and procedures, resulting in high customer satisfaction, and appropriate inventory carrying costs and margins.
- Monitoring customer satisfaction to identify reoccurring issues and collaborating with employees and fellow managers to resolve systemic issues.
- Managing workflow and Parts department costs.
About You
- Previous experience in a leadership role or as a parts technician, showcasing strong leadership abilities and a commitment to operational excellence.
- Passion for delivering exceptional customer service and driving satisfaction through effective Parts department management.
- Excellent interpersonal and communication skills, essential for building strong customer relationships and fostering a cohesive team environment
- Strong analytical and decision-making abilities to resolve issues promptly and effectively.
- Collaborative mindset with the capability to motivate and mentor team members toward achieving departmental goals
- Familiarity with parts management in a busy shop environment, preferably within agriculture or related industries.
About us
Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support.
With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose.
It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support.
Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.
At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.
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Parts Manager in Ballarat employer: Brandt Tractor
Brandt is an exceptional employer located in the vibrant Melbourne Metro Region, offering a dynamic work environment where you can lead a high-performing sales team in the Compact Construction Equipment division. With a strong focus on professional development, career advancement opportunities, and a supportive team culture, Brandt empowers its employees to make a real impact on business performance while fostering a collaborative leadership atmosphere. Join us to shape the future of our division and enjoy the benefits of ongoing training, competitive incentives, and a commitment to your growth.
