Branded Financial Services in Australia seeks a senior leader to head Customer Service and Collections, guiding the function from day one through to resolution. Reporting to the AU CEO, you'll shape strategy, drive arrears reduction, and embed continuous improvement across risk, operations and finance.
You'll develop a high performing team, partner with external lawyers and recovery partners, ensure regulatory compliance, and present outcomes to the executive team and board.
Chief Customer Experience & Collections Leader in Sydney employer: Branded Financial Services
Branded Financial Services is an exceptional employer that prioritises empathy and support for both its customers and employees. With a strong focus on emotional intelligence, the company fosters a collaborative work culture where team members are encouraged to grow professionally while making a meaningful impact in the lives of those facing hardship. Located in Australia, employees benefit from a dynamic environment that values fairness, compliance, and personal development, making it a rewarding place to build a career.
Contact Details:
Branded Financial Services Recruitment Team
