Brand Collective in Melbourne is seeking an enthusiastic Online Customer Support Officer to join our Online Customer Service team, delivering polite, timely and efficient service for all inbound inquiries via phone and email.
You will identify customer needs, provide product information, and follow up to ensure satisfaction while collating feedback and collaborating with store teams to ensure smooth product delivery and issue resolution, fostering a positive customer-focused culture.
Pet-Friendly Online Support Champion | Great Perks in Melbourne employer: Brand Collective
Hush Puppies, as part of Brand Collective, offers a vibrant and inclusive work culture that celebrates diversity and creativity. With a pet-friendly workspace, generous discounts on top brands, and a strong focus on employee well-being, this role provides an excellent opportunity for professional growth and collaboration within a dynamic team. Join us in shaping the future of a beloved brand while enjoying unique perks and a supportive environment in the heart of Australia's retail landscape.
