Brady Hotels & Apartments | Melbourne CBD | Full Time
Night Manager
Lead the Hotel While the City Sleeps
Brady Hotels & Apartments is looking for a confident, reliable and guest-focused Night Manager to join our team at one of our Melbourne CBD hotels.
If you enjoy working independently, thrive on responsibility and take pride in delivering exceptional guest service, this could be the perfect opportunity for you.
As Night Manager, you'll be responsible for the smooth overnight operation of the hotel, ensuring our guests receive the same warm and personalised service Brady Hotels is known for, no matter what time they arrive.
About the Role
Reporting to the Operations Manager, you'll lead the overnight operation of the hotel, overseeing guest services, hotel security and the Night Audit process.
This is a hands-on role where you'll be the face of the hotel overnight, supporting guests, resolving issues with confidence and ensuring the property is safe, secure and ready for the day ahead.
Key Responsibilities
- Manage the overnight operation of the hotel.
- Welcome late arrivals and assist departing guests.
- Deliver exceptional guest service and resolve guest enquiries.
- Complete the Night Audit and daily reporting.
- Ensure the safety and security of guests, team members and the property.
- Conduct regular security and presentation checks.
- Prepare the hotel for the morning team.
- Work independently while maintaining high service standards.
About You
- Previous hotel Front Office or Night Audit experience preferred.
- Confident working independently and making decisions.
- Passion for guest service and hospitality.
- Calm, organised and professional under pressure.
- Strong communication and problem-solving skills.
- Experience with hotel PMS systems is highly regarded.
- Flexible to work overnight shifts, including weekends and public holidays.
Why Join Brady Hotels?
- Be trusted to lead the hotel overnight.
- Join a supportive and experienced hotel team.
- Career development within a growing Australian-owned hotel group.
- Work in the heart of Melbourne CBD.
- Build your leadership skills in a rewarding hospitality role.
- Make a genuine difference to every guest's stay.
Night Manager in Melbourne employer: Brady Hotels
Brady Hotels & Apartments offers an exceptional work environment for the Night Manager role, where you will be trusted to lead the hotel during the night and make a genuine difference in every guest's stay. Located in the vibrant Melbourne CBD, you'll join a supportive team that values career development and fosters leadership skills in a rewarding hospitality setting. With a focus on delivering outstanding guest service, this position provides a unique opportunity to thrive independently while being part of a growing Australian-owned hotel group.
