At a Glance
- Tasks: Engage with trade members, recommend products, and deliver exceptional customer experiences.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holidays, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, including weekends and evenings, with excellent career growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 13.1 - 13.1 $ per hour.
Shifts available Monday - Sunday, 7.00am - 10.00pm.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.
Overview
- Full Time - 36.75 hours per week
- Permanent Contract
- Notional hourly rate £13.10 per hour
- B&Q Plymouth
What's the job?
The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you’re in the best position to recommend the right products and services for them.
What We Need
- A great communicator and team worker with the ability to get on with all kinds of colleagues and customers.
- You adjust your approach in different situations, you know how to build relationships with customers & you’ve got an eye for new business opportunities.
- You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme.
- You’ll be happy to continuously develop your skills through training and by learning from others.
- You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- An Employee Assistance Program
- Shopping discounts
- Colleague wellbeing benefits and lots more!
We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.
Customer Advisor in Hobart employer: B&Q
B&Q Thornbury is an exceptional employer that prioritises employee wellbeing and development, offering a supportive work culture where everyone can thrive. With competitive salaries, generous leave policies, and a commitment to inclusivity, employees enjoy numerous benefits including discounts, life assurance, and access to an award-winning pension scheme. The company fosters growth through flexible learning opportunities and tailored development programmes, ensuring that every team member can achieve their career aspirations while contributing to a positive customer experience.
