At a Glance
- Tasks: Assist the Service Manager in coordinating workshop operations and managing service jobs.
- Company: BPF Equipment, a local South Australian business with over 20 years of experience.
- Benefits: Competitive pay, skill development opportunities, and a supportive team environment.
- Other info: Great long-term career prospects in a dynamic and team-focused environment.
- Why this job: Step up your career in a hands-on role with real impact on service management.
- Qualifications: Strong mechanical knowledge and experience in workshop operations.
The predicted salary is between 58500 - 71500 $ per year.
BPF Equipment is a local South Australian business operating since 2001. We sell and service a wide range of excavators, track loaders, mini loaders, mini dumpers, EWPs, new and used forklifts, attachments and much more.
BPF Equipment is seeking an experienced and motivated Assistant Service Manager to join our team. This is a hands-on role supporting the Service Manager with the day-to-day running of the service department. We are looking for someone with a strong mechanical background who understands workshop operations, can communicate effectively with customers and technicians, and is ready to take the next step in their career.
About the Role
Working closely with the Service Manager, you will assist with coordinating the workshop, managing service jobs and helping ensure work is completed efficiently, safely and to a high standard. Your responsibilities will include:
- Assisting the Service Manager with the daily operation of the service department
- Coordinating and prioritizing workshop and field service jobs
- Supporting and communicating with mechanics and service technicians
- Liaising with customers regarding repairs, servicing and job progress
- Assisting with job scheduling and allocation of work
- Monitoring jobs to help ensure they are completed on time
- Assisting with parts, job cards, quotes and service documentation
- Helping maintain high standards of workmanship, safety and customer service
- Troubleshooting mechanical issues and providing technical support where required
- Stepping up to support the Service Manager and workshop team as needed
About You
This position could suit an experienced mechanic or leading hand looking to move into a service management role. The successful applicant will ideally have:
- Strong mechanical knowledge and hands-on experience
- Previous experience as a mechanic, technician, leading hand or similar
- Good understanding of workshop and service operations
- Strong organisational and time-management skills
- The ability to prioritise jobs in a busy workshop environment
- Good communication and customer service skills
- Strong problem-solving abilities
- The ability to work effectively with both management and workshop staff
- A practical, reliable and team-focused attitude
- Basic computer and administrative skills
What We Offer
Competitive remuneration based on experience. Opportunity to develop your skills in service and workshop management. A varied role combining mechanical knowledge, customer service and team coordination. Support from an experienced Service Manager. Long-term career opportunity with BPF Equipment.
If you have a strong mechanical background, enjoy working with people and are ready to take on more responsibility within a service department, we would like to hear from you.
Assistant Service Manager in Adelaide employer: BPF Equipment
BPF Equipment offers a hands-on work environment where employees can grow their careers in the mechanical field. The company values effective communication and teamwork, providing opportunities for professional development. With a focus on safety and high standards, BPF Equipment fosters a supportive culture for its staff.
