Customer Service Representative in Melbourne

Customer Service Representative in Melbourne

Melbourne Full-Time 48 - 48 $ / hour (est.) On-site
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At a Glance

  • Tasks: Engage with customers and create a vibrant store atmosphere.
  • Company: Join bp, a global leader in retail energy solutions.
  • Benefits: Enjoy competitive pay, discounts, and health benefits.
  • Other info: Flexible shifts available in a supportive and diverse environment.
  • Why this job: Make a difference in customers' lives while gaining valuable experience.
  • Qualifications: Strong communication skills and a positive attitude.

The predicted salary is between 48 - 48 $ per hour.

Join a global retail company that's shaping a brighter future for all. At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp! We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here:

  • Generous, above industry hourly rate
  • Job stability with an essential service
  • 10% discount on in-store items
  • Supportive health and wellbeing benefits
  • Free on-site parking
  • Fuel Discounts
  • Adult rates $36 - $48 per hour + other perks
  • <20 years old, $22 - $35 + other perks

When you join the team, you’ll bring:

  • Extraordinary interpersonal skills, building lasting connections with customers
  • Energy and motivation to keep pace within an active and busy environment
  • Ability to prioritise without sacrificing the customer experience
  • Vibrant personality with confidence to convert in-store promotions
  • Safety first approach with a level-head in emergency situations
  • Flexibility with your schedule, working a variety of hours across a 24-hour operation

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

Ready to discover even more benefits? bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.

Customer Service Representative in Melbourne employer: bp

At bp Retail, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Assistant Store Manager at our Blacksoil location, you'll enjoy competitive remuneration, a quarterly performance bonus, and comprehensive health benefits, all while working in a supportive environment that prioritises your growth and development. With flexible hours and a commitment to diversity, bp offers a unique opportunity to make a meaningful impact in the community while enjoying job stability in an essential service.

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Contact Details:

bp Recruitment Team

We think you need these skills to ace Customer Service Representative in Melbourne

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Flexibility
Compassion
Teamwork