ICT Program Manager in Melbourne

Lead the delivery of transformative technology initiatives that shape the future of education. Box Hill Institute is seeking a strategic and experienced ICT Program Manager to lead our portfolio of ICT programs, projects and change initiatives. Reporting to the Chief Information Officer, you will play a critical role in ensuring technology investments are aligned to organisational priorities and delivered successfully, enabling better outcomes for students, staff and the broader Institute.

This is a full-time, fixed term opportunity until 30 June 2028 with an attractive remuneration package.

Why work with us?

• Flexible work arrangements to support work-life balance
• On-site parking for added convenience
• Career progression opportunities and reward & recognition programs to celebrate your success
• Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 16 weeks paid Parental Leave
• Health and wellbeing supports and resources, including FREE flu vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
• Financial perks like novated leasing and salary packaging
• Exclusive staff discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our on-campus retail services

About the role

As the ICT Program Manager, you will lead the planning, governance and delivery of a diverse program of ICT projects. Working across the organisation and utilising a team of internal and external project professionals, you will ensure the program of work delivers the required business value. You will provide leadership to a team of Project Managers, Business Analysts and other relevant project and business resources to ensure each project successfully navigates through the challenges which arise and achieve the required outcomes and success measures.

What you'll do:

• Lead the end-to-end planning, prioritisation and management of the ICT project portfolio, ensuring alignment with organisational strategies.
• Establish and maintain governance frameworks, reporting standards and assurance processes across the ICT project portfolio, active programs and individual projects.
• Provide strategic advice to senior leaders on delivery roadmaps, resource planning and prioritisation.
• Drive successful delivery of multiple concurrent ICT initiatives, ensuring effective management of risks, dependencies, budgets and resources.
• Lead and support Project Managers and Business Analysts, fostering a high-performing and collaborative delivery culture.
• Oversee demand management, benefits realisation, vendor performance and continuous improvement across the ICT project portfolio and programs.
• Build strong partnerships with academic, professional and technical stakeholders to achieve shared outcomes.

About You:

To be successful in this role, you will bring:

• Tertiary qualification in Information Technology, Business, Project Management or a related discipline, or an equivalent combination of qualifications and experience.
• Extensive experience leading complex ICT programs, projects and portfolios within a large and multifaceted organisation.
• Demonstrated success managing multiple concurrent initiatives, balancing priorities, dependencies and resources.
• Strong experience establishing governance frameworks, portfolio reporting and delivery assurance practices.
• Proven leadership experience managing and developing project delivery teams, including Project Managers and Business Analysts.
• Highly developed stakeholder management, communication and influencing skills, with the ability to engage effectively at executive level.
• Strong knowledge of ICT operating models, digital transformation, enterprise architecture principles and portfolio management practices.
• Demonstrated capability in strategic planning, risk management, financial oversight and vendor management.
• Have, or be willing to obtain, Victorian Working with Children Check and National Police Check clearance.
• Postgraduate qualifications in Project Management, Business Administration, Digital Transformation, ICT Governance or a related field.
• Professional certifications such as PRINCE2, MSP, PMI, SAFe or equivalent.
• Experience working within the education, public sector or other regulated environments.

About us:

For over 100 years, we've been changing lives for the better, continuing to make this world a better place for all. By providing people with opportunities to expand their knowledge, experience and understanding of the world, we empower them to change their lives.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

Commitment to child safety: Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. All employees are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse.