At a Glance
- Tasks: Lead a vibrant café team and create unforgettable guest experiences.
- Company: Join BOUNCE, a global leader in action-adventure entertainment.
- Benefits: Career progression, free BOUNCE passes, and mental health support.
- Other info: Flexible hours and opportunities for growth in a dynamic setting.
- Why this job: Own the café experience and inspire your team in a fun environment.
- Qualifications: Passion for coffee and hospitality, with leadership skills.
The predicted salary is between 15.3 - 18.7 $ per hour.
Love coffee, food, hospitality and leading a team? We’re looking for someone to own the café experience at BOUNCE! Our cafés are a big part of the BOUNCE experience. From the first coffee of the day to refuelling after a big session, we want every guest to leave feeling looked after, energised and ready to keep the good times going.
We’re looking for a Cafe Team Leader who can lead from the front, bring the energy, keep standards high and help their team deliver an awesome experience every time. Here’s what you’ll get to do:
- Lead and grow a team in one of the most energetic environments around.
- Own the café experience and make it your own.
- Build your leadership, hospitality and commercial skills.
- Learn from a team that genuinely wants to see you progress.
- Set yourself up for your next step in leadership at BOUNCE.
As a Cafe Team Leader at BOUNCE, you’ll play a key role in creating an awesome experience for our guests. Great food, quality coffee and exceptional hospitality are a huge part of the BOUNCE experience, and you’ll take ownership of the café operation within your venue. You’ll lead from the front, inspire and develop your team, keep standards high and make sure the café is running smoothly through busy periods.
How You’ll Make an Impact:
- Lead and coach Cafe Hosts to deliver awesome guest experiences.
- Champion coffee quality, food presentation and service standards.
- Be a role model for energy, positivity and exceptional hospitality.
- Lead the team through busy peak periods, weekends and party days.
- Support ordering, stock control and waste management.
- Ensure food safety, hygiene and compliance standards are maintained.
- Drive café performance through upselling, secondary spend and operational excellence.
- Build a strong café culture aligned with the BOUNCE values.
- Coach and develop your team, helping build confidence, skills and future career opportunities.
What You Bring to the Team:
- A genuine passion for coffee, food and hospitality.
- Natural leadership - you inspire those around you and lead by example.
- A passion for people - supporting, developing and energising your team.
- Experience in a fast-paced café, hospitality, food & beverage or similar environment.
- Strong communication and time management skills, with a cool head under pressure.
- A hands-on approach and the ability to confidently lead during busy periods.
- Pride in presentation, organisation and attention to detail.
- A commercial mindset, with an understanding of upselling, stock and café performance.
- Availability across Thursday to Monday, including Friday evenings, weekends and peak periods.
- Food Safety Supervisor certification and RSA accreditation (where applicable) are highly regarded.
At BOUNCE, we’re building an environment where people thrive, grow, and have serious fun. Here’s What’s in It for You:
- Career Progression– Build leadership experience with real pathways to Assistant Venue Manager, Venue Management & beyond.
- Free BOUNCE Passes– Unlimited free admission for you, plus regular friends and family passes.
- Recognition & Celebration– Recognition programs, team events, engagement surveys and regular Town Halls where your voice genuinely matters… and don't forget our Summer and Winter Parties!
- Mental Health & Wellbeing– Access our EAP for support whenever you need it.
Cafe Team Leader in Melbourne employer: Bounce
At BOUNCE, we pride ourselves on being more than just a workplace; we are a vibrant community where passion for hospitality and teamwork thrives. As a Cafe Team Leader in Keysborough, you'll enjoy a dynamic work culture that fosters personal growth and career progression, with opportunities to develop your leadership skills while delivering exceptional guest experiences. With benefits like unlimited free BOUNCE passes, recognition programs, and a strong focus on mental health and wellbeing, BOUNCE is the perfect place for those looking to make a meaningful impact in a fun and energetic environment.
