Guest Experience Agent in Melbourne

Guest Experience Agent in Melbourne

Melbourne Full-Time On-site
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At a Glance

  • Tasks: Connect with guests and create memorable experiences through phone, email, and webchat.
  • Company: Bounce Inc., a vibrant and energetic company in Melbourne.
  • Benefits: Flexible hours, supportive team, and opportunities for personal growth.
  • Other info: Join a fast-paced team and enjoy a fun work environment.
  • Why this job: Be the voice of Bounce and make every guest feel valued and appreciated.
  • Qualifications: Strong communication skills and a passion for helping people.

Bounce Inc. in Melbourne is seeking a friendly, proactive Contact Centre Representative to be the voice of Bounce.

You'll connect with guests via phone, email, and webchat, turning inquiries into moments that matter and ensuring every interaction feels valued.

You will work 9 AM to 7 PM, Monday to Friday, with one weekend shift per week.

A genuine passion for people, strong communication, and the ability to stay calm under pressure will help you thrive in our fast-paced, high-energy team.

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Guest Experience Agent in Melbourne employer: Bounce Inc.

At BOUNCE, we pride ourselves on being an exceptional employer that fosters a vibrant work culture where progression, teamwork, and accountability are at the forefront. Located in the stunning Northern Beaches of Sydney, our venue management roles offer unique opportunities for personal and professional growth, supported by comprehensive training programs and a generous bonus structure. With a focus on employee wellbeing and a fun, engaging environment, BOUNCE is the perfect place for those looking to make a meaningful impact while enjoying a balanced work-life experience.

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Contact Details:

Bounce Inc. Recruitment Team

We think you need these skills to ace Guest Experience Agent in Melbourne

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Attention to Detail
Flexibility