Kinetic is Australia and New Zealand’s leading mass transit bus operator, seeking a Customer Experience Specialist for Melbourne (Collins Street). The role is permanent part-time, 3 days per week (20 hours) with a 6-month fixed term contract.
You will be the first point of contact for customers, handling inquiries across phone, email, and digital channels, and work with operations and depot teams to improve outcomes. The position is based at Collins Street, Melbourne.
#J-18808-Ljbffr
Melbourne CX Advocate - End-to-End Customer Support employer: BOSC
Bosch in Melbourne is an exceptional employer that offers a dynamic and supportive environment for undergraduates through its Future Talent Program. With a focus on values-driven collaboration, employees benefit from hands-on experience across various fields such as HR, IT, and finance, while enjoying opportunities for personal and professional growth. The company fosters a culture of learning agility, ensuring that every team member can thrive and contribute meaningfully to real projects.
