At a Glance
- Tasks: Lead a team to manage customer queries and ensure smooth operations.
- Company: Join Boral Concrete, a leader in the construction industry.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Opportunity to work at Perth Airport with a focus on teamwork and client relationships.
- Why this job: Make a real difference by enhancing customer experiences and leading a dynamic team.
- Qualifications: Experience in customer service and strong leadership skills.
The predicted salary is between 67500 - 82500 $ per year.
Boral Concrete is looking for a Customer Service Centre Lead based at Perth Airport.
You will manage a team of 10, oversee order intake, truck scheduling and customer queries, and coordinate daily allocations for WA operations.
You will mentor staff, drive solutions for customer needs, collaborate with production, and foster long-term client relationships while coordinating timely product dispatch.
Customer Service & Experience Lead (Call Center) in Perth employer: Boral
Boral is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture where you can learn from seasoned professionals in the field. With a strong commitment to diversity and inclusion, Boral provides meaningful opportunities to contribute to impactful projects while ensuring a safe and engaging workplace across its multi-site Australian operations.
