At a Glance
- Tasks: Design and deliver engaging training sessions for sales staff and chefs, enhancing brand storytelling.
- Company: Join a dynamic team at BORA, driving growth in customer relationships and partnerships.
- Benefits: Enjoy flexible work arrangements, career development opportunities, and a supportive team environment.
- Other info: Opportunity for interstate travel and participation in exciting culinary events.
- Why this job: Make a real impact by shaping customer experiences and driving brand excellence.
- Qualifications: Experience in training, event management, and strong communication skills required.
The predicted salary is between 63000 - 77000 $ per year.
The Sales department is responsible for shaping successful customer relationships and partnerships and makes a significant contribution to BORA's continuous sales growth.
The focus is on strategic development through growth initiatives in the areas of product innovation, internationalization and digitalization, as well as on optimizing our operational excellence towards retail partners and end customers.
Our diverse, international team consists of enthusiastic colleagues who ensure intensive support for our global growth markets.
- Design, organize, and deliver weekly training sessions for BORA POS and POR sales staff, in coordination with the Country Manager and respective Area Sales Managers
- Lead training initiatives for the BORA Chef Network (approx. 3+ chefs), ensuring consistent brand story telling, excellent product usage and culinary standards
- Track training effectiveness and recommend continuous improvements to enhance partner knowledge and engagement
- Drive process and workflow optimization by maintaining weekly communication with HQ departments (Sales, Customer Support, Technical Service)
- Plan, coordinate, and execute brand experience events, covering all aspects from planning and invitations to on-site delivery and post-event follow-up
- Work in partnership with the BORA Office to secure a smooth event planning, participation for guests, including scheduling, invitations, logistics, and on-site management (shopping, cooking, cleaning, etc.) and a prompt follow-up activities
- Collaborate with BORA Chefs during travel events to ensure effective cooking food preparations and cooking operations
- Conduct regular weekly client visits to activate and maintain engagement after training or experience events
- Strengthen relationships with retailers, trade partners, architects, and designers (A&D) through consistent communication and on-site support
- Coordinate with BORA ASM to drive activation within both A&D and retail networks, supporting sales growth and brand positioning
- Reporting to the Country Manager
- Full work rights within Australia
- Current valid driver’s license
- Strong customer service skills
- Excellent communication and organisational skills
- Experience working commercial kitchen environment, ideally in chef capacity with excellent cooking proficiency
- Proven experience in training, event management, or field marketing roles
- Strong presentation and interpersonal skills, with a hands-on approach
- Ability to coordinate multiple stakeholders (retailers, chefs, internal departments)
- Growth mindset to develop and manage a national network of demonstration chefs with calendar of events
- Excellent communication skills and proficiency in English (additional languages a plus)
- Flexibility for interstate travel and regular evening/weekend events as needed
- Working days, 5 days per week between Monday - Saturday
- Great learning opportunities and full training provided
- A dynamic role – hybrid
- Head office in Drummoyne NSW
- Small national team environment
- Attractive career development opportunities
- Various team events
- #J-18808-Ljbffr
Brand Experience Manager Australien Berufserfahrene in Sydney employer: BORA
BORA offers a dynamic work environment with opportunities for professional growth through training and events coordination. Employees can expect to engage in exciting brand experience initiatives and collaborate closely with culinary professionals. The company emphasizes a culture of teamwork and continuous improvement, making it an attractive employer for those passionate about culinary excellence and customer engagement.
