Credit Operations Manager in Sydney

This is an exciting opportunity to play a pivotal role within BOQ Finance, where you’ll sit at the centre of deal execution and portfolio performance, helping to bring complex credit transactions to life. In this role, you will own the end-to-end execution and ongoing management of credit submissions, ensuring every submission to line 2 is of a high quality, is commercially sound, and aligned to risk appetite and Policy requirements.

Working in close partnership with Distribution, Credit Risk, and a broad set of internal specialists, you will shape and structure transactions, guiding them from initial concept through to approval. You will bring commercial opportunities into focus—translating deal intent into well-structured, compelling credit proposals and applying thoughtful judgement to risk, security, and overall deal design.

Alongside deal execution, you will aid in the management of key portfolios for BOQ Finance; actively monitoring performance, identifying emerging risks, and uncovering opportunities to strengthen outcomes for both customers and the business. You’ll also play a key role in uplifting how the team operates—driving greater consistency, improving submission quality, and contributing to continuous improvement initiatives that enhance turnaround times and efficiency.

This is a role where your expertise will be highly visible, your judgement genuinely valued, and your impact felt across the business—balancing disciplined risk management with a solutions-focused approach to delivering strong commercial outcomes.

You’re someone who thrives in complex environments and genuinely enjoys getting into the detail of credit transactions. You bring strong capability in credit analysis, deal structuring, and crafting high-quality submissions, with the confidence to assess risk and clearly articulate well-reasoned recommendations. You’re commercially minded and naturally curious, with a talent for turning complexity into clarity.

Whether it’s structuring a deal, navigating competing priorities, or resolving challenges, you bring sound judgement and a pragmatic, solutions-focused approach that supports both customer and business outcomes. With a strong understanding of credit policy and risk frameworks, you’re confident operating as a first line of defence—balancing risk discipline with efficiency and momentum.

You build credibility quickly, collaborate effectively across teams, and can influence outcomes through clear communication and thoughtful engagement. You take pride in your attention to detail and consistently deliver to a high standard, even in fast-paced environments. At the same time, you’re forward-thinking—always looking for ways to improve how things are done, streamline processes, and contribute to a stronger, more capable team environment.

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.

Our perks include:

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family.
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

Background Screening Requirements: If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.