BOQ Group in Melbourne is seeking a Customer Relations Consultant on a 12-month contract to drive customer advocacy and insights. You’ll manage complaints in line with RG 271 and contribute to service improvements.
You’ll collaborate across teams to turn feedback into action, support customers with empathy, and help the business deliver better outcomes in a dynamic banking environment.
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Customer Experience & Insights Consultant in Melbourne employer: BOQ
At BOQ Group, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our flexible working arrangements, comprehensive benefits, and commitment to fostering a supportive work culture ensure that our employees can thrive both professionally and personally. Join us in Brisbane or Melbourne, where you can make a meaningful impact while enjoying a vibrant community atmosphere and opportunities for career advancement.
