At a Glance
- Tasks: Support customers facing financial difficulties with empathy and practical solutions.
- Company: Join BOQ Group, a purpose-led organisation in Brisbane.
- Benefits: Full-time role with a supportive team and career growth opportunities.
- Why this job: Make a real difference in people's lives while working in a fulfilling environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 49500 - 60500 $ per year.
BOQ Group in Brisbane is seeking a Customer Assistance Specialist to support customers through hardship, financial difficulty and inquiries with empathy and practical solutions. You will assess requests, partner with customers to understand circumstances, and offer sustainable options while complying with banking regulations and our commitment to fair outcomes.
The role is full-time and based in Newstead; you will collaborate with a supportive team in a purpose-led organisation that values.
Empathetic Financial Support Specialist employer: BOQ
At BOQ Group, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our flexible working arrangements, comprehensive benefits, and commitment to fostering a supportive work culture ensure that our employees can thrive both professionally and personally. Join us in Brisbane or Melbourne, where you can make a meaningful impact while enjoying a vibrant community atmosphere and opportunities for career advancement.
