BOQ Group is seeking a Customer Assistance Specialist on a 12-month Max Term Contract based in Brisbane. You will assess financial hardship requests, partner with customers to understand circumstances, and identify practical support options to achieve sustainable outcomes with empathy and care.
You'll work with an experienced team delivering compliant, customer‐centred outcomes across consumer lending and regulatory frameworks, helping customers navigate challenging times while upholding the
Empathetic Financial Assistance Specialist in Brisbane employer: BOQ
At BOQ Group, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our flexible working arrangements, comprehensive benefits, and commitment to fostering a supportive work culture ensure that our employees can thrive both professionally and personally. Join us in Brisbane or Melbourne, where you can make a meaningful impact while enjoying a vibrant community atmosphere and opportunities for career advancement.
